Best Auto Repair, Decatur

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  • Our Location

    2850 N Woodford St
    Decatur, IL 62526

  • Call us now

    217-876-7662

  • Monday 6:30AM - 5:00PM
  • Tuesday 6:30AM - 5:00PM
  • Wednesday 6:30AM - 5:00PM
  • Thursday 6:30AM - 5:00PM
  • Friday 6:30AM - 5:00PM
  • Saturday Closed
  • Sunday Closed
  • Shop services from 5PM-11PM.

217-876-7662 | 2850 N Woodford St Decatur, IL 62526

CODE OF ETHICS

As a member of the TECH-NET Professional program we agree to:

Ethics

  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.

  • Offer customers a price estimate for work to be performed.

  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

  • Make every effort to keep the customer informed about appointments and completion deadlines.

  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

  • Furnish or post copies of any warranties covering parts or service. Use quality Advance Auto Parts auto parts, guaranteed coast to coast.

  • Provide and honor Advance Auto Parts manufacturer warranties.

  • Exercise reasonable care for the customer's property while it is being serviced.

  • Make every effort to fix the customer's vehicle right the "first time".

  • Maintain a system for fair settlement of customer's complaints.

  • Cooperate with established consumer complaint mediation activities.

  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.

Testimonials

Call Us for Service: 217-876-7662